The benefits of technology business reviews
Small- and medium-sized businesses don’t have the time to maintain IT infrastructure, let alone assess whether it’s still driving value for the company. However, if you want to ensure everything runs smoothly, it’s important to be proactive and conduct technology business reviews when you can.
What is a technology business review?
A technology business review reveals the strengths and weaknesses of your company’s IT framework. It’s often performed by a third-party IT consultant who will give an objective assessment of your technology and provide recommendations to help meet your goals. If done properly, technology business reviews allow you to:
Save money
Every review starts with a cost-benefit analysis to determine whether a solution you’ve implemented is worth the continued investment. If there are technologies costing you a fortune in management and maintenance fees, consultants will advise you to cut them from your budget. The best ones will even recommend cost-effective alternatives so you can do more with less.
Increase productivity
System-wide reviews of your IT infrastructure show you what processes are hindering operations and propose solutions that let you work faster and smarter. For example, if employees are mainly sharing files via email, consultants might suggest cloud collaboration platforms like Office 365 or G Suite that store data in a centralized location for seamless file sharing.
Enhance security and compliance
Technology business reviewers also uncover security risks within your business. Consultants scan for missed patches, poorly configured networks, and other software vulnerabilities that make it easy for cybercriminals to hack your systems.
They’ll then compile their findings to create a more robust defense strategy, usually one that involves implementing advanced solutions like intrusion prevention systems, file access restrictions, and patch management software.
If you operate a business that’s subjected to data regulations like HIPAA or PCI-DSS, consultants will also pinpoint IT practices and solutions that are noncompliant and customize a strategy that ensures the privacy, integrity, and availability of your data.
Implement technologies that fit
Considering that new technologies are released at a breakneck pace, it’s important you pick the ones that make sense for your operation, its goals, and the bottom line. Technology business reviews keep you up to date on the latest technology trends and gauge the impact of implementing them, so you can make informed decisions.
Whether your goal is to increase profits, productivity, security, or all of the above, technology business reviews can put you on the right track. Our seasoned IT consultants can conduct these reviews for you and develop a strategy that gives you an edge over the competition. Just give Multi IT a call on 011 435 0450.
VIEW MORE
Office 365 beefs up anti-phishing measures
There are plenty of things to love about Office 365. For a small monthly fee, it gives you the latest cloud-based version of Microsoft Office apps and robust communication tools that improve collaboration and productivity. But it’s also an extremely secure platform that can defend against the most cunning phishing attacks.
Effective anti-phishing solutions must be able to recognize the key elements of a phishing attack, which includes spoofed (or forged) emails, compromised accounts, unsafe links, and harmful attachments. In April 2018, Microsoft upgraded Office 365’s Advanced Threat Protection (ATP) features so it can better detect these elements and prevent a wide variety of phishing scams. These enhancements include:
Anti-impersonation measures – ATP will now look for potential phishing indicators in an email, including the sender’s address, name, and links, to identify whether the user is being impersonated. You can specify high-profile targets within your organization, such as managers and C-level executives, so Office 365 can protect these users from email impersonation. Office 365 also utilizes machine learning to analyze a user’s email patterns and flag suspicious contacts that have had no prior correspondence with your company.
Anti-spoofing technology – This feature reviews and blocks senders that disguise their true email address. You can even enable safety tips that flag certain email domains that have strange characters. For instance, if your real domain is Acme.com, a spoofed domain could be Acḿe.com.
Email link scanning – Office 365 launched Safe Links, which scans emails for fraudulent links and redirects users to a safe page in case it does contain harmful materials. This feature also applies to email attachments, ensuring you’re protected against all types of phishing scams.
Due to these improvements, Office 365 had the lowest phish rate among other well-known email services between May 1 and September 16, 2018. The company has stopped over five billion phishing attempts and protected users against seven billion potentially malicious links. If you’re looking for a secure email platform, Office 365 is the best option for your business.
That said, it’s not a substitute for good security awareness. No matter how secure Office 365 is, employees still need to be adequately trained to recognize a phishing email when they see one. Hackers are constantly changing their tactics to evade Office 365’s detection systems, so it’s important that everyone is alert at all times.
If you need a well-fortified email service, we can implement and manage Office 365 for you. We even offer practical security advice to make sure your business, employees, and assets are safe and sound. Contact Multi IT on 011 435 0450 now.
VIEW MORE
Is your IT security proactive?
Do you spend hours obsessing about the inner workings of DNS-layer security, intrusion prevention systems, and data encryption? If you’re not a managed IT services provider (MSP), you probably don’t. Instead, you’re probably looking for a business partner to manage those nitty-gritty details for you. However, there’s one thing you really ought to know: What exactly are “proactive cybersecurity” measures?
Understand the threats you’re facing
Before any small- or medium-sized business (SMB) can work toward preventing cyberattacks, everyone involved needs to know exactly what they’re up against. Whether you’re working with in-house IT staff or an MSP, you should review what types of attacks are most common in your industry. Ideally, your team would do this a few times a year.
Reevaluate what it is you’re protecting
Now that you have a list of the biggest threats to your organization, you need to take stock of how each one threatens the various cogs of your network. Map out every company device that connects to the internet, what services are currently protecting those devices, and what type of data they have access to (regulated, mission-critical, low-importance, etc.).
Create a baseline of protection
By reviewing current trends in the cybersecurity field and auditing your current technology framework, you can begin to get a clearer picture of how you want to prioritize your preventative measures versus your reactive measures.
Before you can start improving your cybersecurity approach, you need to know where your baseline is. Devise a handful of real-life scenarios and simulate them on your network. Network penetration testing from trustworthy IT professionals will help pinpoint weak spots in your current framework.
Finalize a plan
All these pieces will complete the puzzle of what your new strategy needs to be. With an experienced technology consultant on board for the entire process, you can easily synthesize the results of your simulation into a multi-pronged approach to proactive security:
Security awareness seminars that coach all internal stakeholders – train everyone from the receptionist to the CEO about effective security practices such as password management, proper mobile device usage, and spam awareness
Front-line defenses like intrusion prevention systems and hardware firewalls – scrutinize everything trying to sneak its way in through the borders of your network
Routine checkups for software updates, licenses, and patches – minimize the chance of leaving a backdoor to your network open
Web-filtering services – blacklist dangerous and inappropriate sites for anyone on your network
Updated antivirus software – protect your data and systems against the latest and most menacing malware
As soon as you focus on preventing downtime events instead of reacting to them, your IT infrastructure will increase your productivity and efficiency to levels you’ve never dreamed of. Start enhancing your cybersecurity by giving Multi IT a call on 011 435 0450 for a demonstration.
VIEW MORE
Secure your Mac computer in 6 easy ways
If you’re a Mac user, data privacy and security should be your #1 priority. Without the right security measures, you’re inviting cybercriminals to steal your critical data. Are you willing to take the risk? Secure your computer and fortify your defenses with these six tips.
The basics
First, let’s start with the basics and head over to the Security & Privacy pane in System Preferences. Here, you’ll find the General, FileVault, Firewall, and Privacy tabs, which control various aspects of security. To change your security settings, click on the padlock icon on the bottom of the screen and type in your username and password.
Firewall
Enabling the firewall will block unwanted incoming network connections. All you need to do is click Firewall in the System Preferences > Security & Privacy pane, click the padlock icon on the bottom left, enter your username and password, and click Turn On Firewall. Don’t forget to enable Stealth Mode by clicking Firewall Options then clicking Enable Stealth Mode in the dialog box — this makes your computer invisible on public networks.
Passwords
Make sure to set strong passwords for your user accounts if haven’t already. To do this, go back to the General section of the Security & Privacy settings. In this section, you should also consider setting the Require Password field to “immediately.” This will require you to re-enter your login credentials to unlock your Mac when it goes to sleep mode or when a screensaver is on.
Automatic login
It’s best to disable this function, especially if you are using a mobile Mac. If your Mac gets stolen, you don’t want to give thieves a free pass to your private data.
Applications
At the bottom of the General Settings tab, there are three options that authorize which apps can run on your Mac. The safest option is to allow only apps from the App Store to run, and the least secure option is to allow apps downloaded from unauthorized stores. Get the best of both worlds by choosing the option of running apps from the App Store and from developers known to Apple.
FileVault
The FileVault tab enables you to encrypt all the files in your account. To decrypt them, you must enter either your account password or the recovery key you created when you switched FileVault on. It might be tedious to type in a password every time to access a file, but it helps keep your vital data under lock and key.
In this digital age, ensuring the protection of all your devices, including Mac, is crucial to your business’s success. Feel free to give Multi IT a call on 011 435 0450 and we’ll help prepare your business for choppy waters.
VIEW MORE
Ways IoT will change the business world
The Internet of Things (IoT) is a network of vehicles, appliances, and devices embedded with actuators, connectivity, software, electronics, and sensors that allow users to connect and swap data. The business world is steadily changing with the implementation of IoT in the following methods.
Improved logistics
With IoT sensors, supply chain management and order fulfillment processes improve markedly to meet customer demand. For example, sensors on delivery containers and trucks in transit give managers real-time status updates, allowing them to track their items and ensure they reach the right location at the right time.
Streamlined inventory
Automation opportunities for businesses that need to manage and replenish their stock are presented with this technology. When data recorded from IoT devices are tied to your enterprise resource planning (ERP) system, you can accurately monitor your inventory, analyze purchase and consumption rates of a particular product, and automatically reorder items when sensors detect that supply is running low. This minimizes out-of-stock incidents and prevents excess stock build-up.
Fast payment
Given how most payments are done electronically via point-of-sale systems or the internet, IoT has the potential to revolutionize the way businesses process transactions. For example, ApplePay not only allows users to purchase goods and services using the usual smartphone applications, but through state-of-the-art wearable technology as well.
Soon, IoT devices might even allow restaurants and retailers to register or charge their customers the moment they walk through the door.
Market insight
Businesses that can make sense of IoT-collected data will gain a competitive edge. Marketers, for example, can gather valuable insight into how their products are used and which demographic is utilizing them the most. This information can then inform future marketing efforts and give businesses more focused direction on how to improve their products and services for their customers.
Although businesses will certainly face many challenges in implementing the Internet of Things, those who overcome them will reap all the benefits of this burgeoning technology.
Want to know if an IoT deployment is right for your business? Contact Multi IT on 011 435 0450 and speak with our certified IT consultants today.
VIEW MORE
Simple tips to increase cloud affordability
Moving to the cloud can save you a considerable amount of money, which explains its rise in popularity over the years. What many business owners fail to realize is that some cloud services come with hidden costs. And while they might seem insignificant at first, they can add up to a staggering amount if left unchecked. Minimise your cloud expenditures with these five tips:
No standalones
Cloud services come in various shapes and sizes, many of which are standalone platforms with rates that increase over time. Opt for a service provider that offers a suite of products that all work together. They are often less expensive than a group of standalone products. Another benefit of working with a cloud provider is that you receive a single point of contact to resolve your issues quickly and effectively.
Experience matters
If you plan on integrating a standalone cloud service into your system, make sure you hire an experienced integration consultant to facilitate a smooth transition. Integration mishaps can cause serious downtime and cost a lot of money.
Backups are important
Unnecessary or inefficient backups will waste cloud storage space. Examine your cloud storage data by asking the following questions:
How many versions of this data do I need to store long-term? The more versions you store, the more it costs.
What regulatory demands do I need to meet? Some data may need to be accessible for up to three years, whereas other data can be deleted after 30 days.
How quickly do I need to access my backups? If it can wait for a day or two, archive that data to a less expensive service or offline at the provider's data center.
Remove users
Many cloud service providers charge by the number of users in your system. By neglecting to manage the list of users, you could end up paying for people who no longer work for you. Implement processes that remove users when they are terminated and consider scheduling a regular audit. Ideally, this should be once every six months to a year, to ensure your cloud user list is up-to-date.
Monitor proactively
Ask your cloud provider whether they can proactively monitor your account and notify you of potential issues before they cause problems. This is especially important if you have a pay-as-you-go license that charges based on resource or storage consumption.
Utilising the right technology resources is vital to your business’s success, and so is knowing how to prevent them from racking up an overwhelming monthly bill. If you wish to enjoy all the benefits of cloud computing without breaking the bank, give Multi IT a call on 011 435 0450 and we’ll be happy to help.
VIEW MORE