In today’s world, staying connected means having a strong internet connection and a feature-packed smartphone. But you may discover that your internet-based apps are loading much more slowly after using your handset for just a few months. Learn four possible reasons why your phone’s internet speed is lagging. Router location One simple yet overlooked reason why your Wi-Fi-connected phone may be experiencing internet lag is because of your router’s location. Although Wi-Fi has a range of up to 230 feet, the farther away you are from the router, the weaker the signal. Large objects like doors and walls situated in between you and the router can also weaken the transmission. It’s recommended to place your router in a centralised location, preferably away from concrete and masonry walls or other big objects like a chimney. As the router signal radiates from all sides, blocking any side with big objects will impact your Wi-Fi’s signal quality and as a result, your phone’s internet speed is impeded. Wi-Fi noise Did you know that home electronic appliances emit wireless signals at a frequency similar to your router’s (2.4GHz)? So before deciding on your router’s location, determine whether there are any wireless devices nearby, as they emit signals that can interfere with your router’s signal. For example, even if the ideal location for your router is at the centre of your house, you shouldn’t place it there if there’s a cordless phone nearby. You can also set your router on a 5GHz band, as this frequency is less prone to interference from other appliances. But before you start tuning it, make sure your phone supports 5GHz; otherwise, it won’t be able to connect to the router. Slow network Another reason for your phone’s slow internet connection is fluctuating network speeds. Ask yourself these two questions to know the exact cause of this problem: How many people are connecting to the router?What are they doing over the internet? You should increase your router’s internet bandwidth speed if you discover you have many users and all of them are either streaming movies, or downloading computer games or software updates. This will allow every phone to enjoy faster internet speeds. If you’re outdoors, and you’re connected to a public Wi-Fi network, consider using your mobile data instead. You won’t have to share your internet when you use mobile data, enabling you to experience faster connectivity at all times as long as you have a high-speed data plan. Too much cache Last, you should check your smartphone’s cache if fixing your router, network, and positioning doesn’t improve your device’s internet speed. Cache is a component in your phone that saves data from earlier searches in order to increase the speed of similar searches in the future. Although your phone becomes more efficient for that particular search, it also makes your phone much slower when you do other things that require the internet. You can clear out your cache manually or use a cache cleaner app to thoroughly get rid of useless cache and optimise your phone’s internet speed. If you decide to download a cache cleaner app, make sure that it is reputable and trustworthy so you don’t accidentally download a malware-infected program instead. There are more reasons to your phone’s lagging internet speed. If your business relies heavily on a speedy mobile internet connection and you’re unable to fix the problem, call our Multi IT & Telephony Solutions experts today. We’re always ready to help you. For Johannesburg call 011 435 0450 and for Cape Town call 021 879 1950

Cybersecurity is everyone’s responsibility. But you don’t need to be an IT expert to know how to protect yourself from a cyberattack. To help you get started, here are helpful terms you need to know so you’re not left in the dark, whether you’re teaching yourself how to update your anti-malware, updating your systems, or consulting your tech support. Malware For a long time, the phrase “computer virus” was misappropriated as a term to define every type of attack that intended to harm or hurt your computers and networks. A virus is actually a specific type of attack, or malware. Whereas a virus is designed to replicate itself, any software created for the purpose of destroying or unfairly accessing networks and data should be referred to as malware. Ransomware Don’t let all the other words ending in “ware” confuse you; they are all just subcategories of malware. Currently, one of the most popular of these is “ransomware,” which is malware that encrypts valuable data until a ransom is paid for its return. Intrusion protection system(IPS) There are several ways to safeguard your network from malware, but IPSs are quickly becoming one of the non-negotiables. IPSs sit inside of your company’s firewall and look for suspicious and malicious activity that can be halted before it can exploit or take advantage of a known vulnerability. Social engineering Not all types of malware rely solely on fancy computer programming. Experts agree that the majority of attacks require some form of what is called “social engineering” to be successful. Social engineering is the act of tricking people, rather than computers, into revealing sensitive or guarded information. Complicated software is totally unnecessary if you can just convince potential victims that you’re a security professional who needs their password to secure their account. Phishing Despite often relying on face-to-face interactions, social engineering does occasionally employ more technical methods. Phishing is the act of creating an application or website that impersonates a trustworthy and often well-known business in an attempt to elicit confidential information. Just because you received an email that says it’s from the IRS doesn’t mean it should be taken at face value — always verify the source of any service requesting your sensitive data. Antivirus Antivirus software is often misunderstood as a way to comprehensively secure your computers and workstations. These applications are just one piece of the cybersecurity puzzle and can only scan the drives on which they are installed for signs of well-known malware variants. Zero-day attacks Malware is most dangerous when it has been released but not yet discovered by cybersecurity experts. When a vulnerability is found within a piece of software, vendors will release an update to amend the gap in security. However, if cyberattackers release a piece of malware that has never been seen before, and if that malware exploits one of these holes before the vulnerability is addressed, it is called a zero-day attack. Patch When software developers discover a security vulnerability in their programming, they usually release a small file to update and “patch” this gap. Patches are essential to keeping your network secure from the vultures lurking on the internet. By checking for and installing patches as often as possible, you keep your software protected from the latest malware. Redundant data When antivirus software, patches, and intrusion detection fail to keep your information secure, there’s only one thing that will: quarantined off-site storage. Duplicating your data offline and storing it somewhere other than your business’s workspace ensures that if there is a malware infection, you’re equipped with backups. We aren’t just creating a glossary of cybersecurity terms; every day, we’re writing a new chapter to the history of this ever-evolving industry. And no matter what you might think, we are available to impart that knowledge on anyone who comes knocking. Get in touch with Multi IT & Telephony Solutions today and find out just how we can help you with your IT woes. Call us on 011 435 0450 or 021 879 1950.

Protecting yourself, your employees, and your business when you’re using the internet is necessary if you want to remain safe, productive, and profitable. Given the proliferation of phishing attacks, hacks, and online fraud, we all need to ramp up our online security measures. Here are some ways to bolster security using browser extensions. Prevent browser tracking If you don’t like the idea of a third party being able to track your browsing habits, try installing a tool that offers private browsing. These programs offer protection against tracking by blocking third-party cookies as well as malware. Some extensions also boast secure Wi-Fi and bandwidth optimization and can guard against tracking and data collection from social networking sites such as Twitter or Facebook. Some examples include Disconnect, uBlock Origin, and Ghostery. Blocking ads While online ads may seem harmless, the truth is that they can contain processes that might send your data back to a third party. A decent ad blocking program, like AdBlock Plus and uBlock Origin, will block banner, rollover, and pop-up ads, and also prevent you from inadvertently visiting a malicious site. Many blockers contain additional features such as the ability to disable cookies and scripts used by third parties on websites, the option to block specific items, and even “clean up” Facebook, and hide YouTube comments. The major blockers work with Google Chrome, Safari, and Firefox, and you’ll be able to find everything from user-friendly solutions to more advanced tools that are customizable down to the tiniest degree. Consider installing a VPN A VPN (virtual private network) browser extension is a simple way to connect your web browser to a VPN server. VPNs encrypt your internet traffic, effectively shutting out anyone who may be trying to see what you’re doing, and then routes it through the server to hide your location and IP address. Commonly used in countries such as China where the internet is heavily censored by the government, a VPN enables users to access blocked sites — in China’s case, that’s anything from blogs criticizing the government to Facebook and Instagram. There are a huge number of VPN browser extensions in the market, like NordVPN and ExpressVPN, so do a little research and find one that suits you best. If you’d like to know more about staying safe on the internet or would like to schedule a security assessment for your company, get in touch with us today.