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Fri, 16 Mar 2018/

What you can learn from Equifax’s data leak

When it comes to security, it’s better to be safe than sorry. But as the Equifax data leak case has taught us, once a security breach does happen, it’s best not to be sorry twice. Read on so your business doesn't experience the same fate as the giant, bumbling credit bureau. What happened to Equifax? Equifax, the huge American credit agency announced in September 2017 that its database was hacked, resulting in a data leak of tons of consumers' private data, including personally identifiable information of around 143 million US citizens. It included names, social security numbers, addresses, birthdates, and credit card and driver’s license numbers. Equifax responded by setting up a new site, www.equifaxsecurity2017.com, to help its customers determine whether they had been affected and to provide more information about the incident. Soon after, Equifax’s official Twitter account tweeted a link that directed customers to www.securityequifax2017.com, which is actually a fake site. Fortunately for Equifax’s customers, the fake phishing site was set up by a software engineer who wanted to use it for educational purposes and to expose flaws in Equifax’s incident response practice. So, no further harm was done to the already-damaged customers, and Equifax is left with even more embarrassment. So what did Equifax do wrong? One of the huge mistakes Equifax made in responding to its data breach was setting up a new website to give updated information to its consumers outside of its main domain, equifax.com. Why? You first need to know that since the invention of phishing scams, phishers have been creating fake versions of big companies’ websites. That’s why so many major corporations buy domains that are the common misspellings of their real domains. You should also know that phishers can’t create a web page on the company’s main domain, so if Equifax’s new site was hosted there, it’d be easy for customers to tell whether the new page was legitimate and not be fooled by a fake domain name. What’s obvious from this embarrassing misstep is that Equifax had never planned for a data leak. And this is an unforgivable oversight by a company that handles the information of over 800 million consumers and more than 88 million businesses worldwide. Don’t repeat Equifax’s mistake Whether your business is a small startup or as big as Equifax, it needs to prepare for a data breach. Besides having a comprehensive network defense plan, you also need to have the right incident response plan in place. So what you should do after you’ve discovered the data leak is, first of all, be upfront with your customers and notify them as soon as possible. You also need to establish a message that includes the following information: How the leak occurred How the leak could affect your customers How you will prevent future attacks What your company will do to support affected customers You should also create a web page to keep your customers up to date. But remember, the new web page should be under your company’s primary domain name. As we’ve seen from Equifax, an incident response plan that's robust is a must. Feel free to talk to Multi IT's experts about how you can come up with an acute one -- so you won’t have to repeat Equifax’s apologetic statement, since it doesn’t help the company redeemed reputation at all.
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Mon, 19 Mar 2018/

How to create a Facebook ad that sells

Your products and services won’t sell, no matter how exceptional they are, if no one knows of their existence. That’s how advertising comes into play. Yet for a small business with a limited budget, an advertisement can cost big. But that's no longer the case, thanks to the cost-effective online advertising platform hosted by Facebook. Why advertise on Facebook? Above all else, the cost-effectiveness of Facebook advertising sets it apart from other marketing channels. The starting cost is as low as 1$ per day, which is ideal for SMBs that want to test small campaigns before investing more. Beyond its affordability, Facebook advertising is also extremely effective. With 2 billion monthly active users and the ability to nail down your audience to the most specific details -- including their interests and online behavior -- it’s no surprise that Facebook advertising had the best return on investment compared with other social media platforms according to a survey of social media marketers worldwide. Before you get started As with other traditional marketing campaigns, before beginning a campaign, you need to determine your marketing objectives, audience, budget, and how you want your ads to look. Once you have the answers to all those questions, you’re ready to go. A step-by-step guide to creating a Facebook ad: 1. Choose your marketing objective From your your business's profile page, click on “Create Ads” from the dropdown menu in the top right corner. Enter your campaign name and choose your “marketing objective,” which is what you want people to do when they see your ads. It could be increased brand awareness, lead generation, or store visits. You can pick only one from three categories. Set up your advert account by selecting your account country, currency, and time zone. 2. Nail down your audience You can tailor your audience based on locations, ages, genders, languages, their interests and behavior, and the kind of relationship they already have with your page, app, or website. It’s best to be as specific as possible when selecting your audience. Set up your budget and posting schedule Facebook allows you to set up a daily or a lifetime budget. The latter is the maximum amount you plan to spend for an entire ad campaign. Then choose the frequency or the start and end dates in which your ads will appear. Design how your ads will look You can choose how your ad posts will look like to your audience, such as whether they will appear as an image carousel, a single image, a video, a slideshow, or a “collection” (a new ad format designed especially for Facebook mobile). Note that your ad will consist of five parts: an image, a headline, a block of text, a link description, and a call to action button. Tips on designing facebook ads that grab people’s attention Your ads will appear in people's newsfeeds, so make sure your content is interesting and succinct enough to grab their attention as they scroll past it. Each component of your ad -- the image, headline, link description and call to action -- must stand out when surrounded by vacation photos that rarely receive more than a few seconds of attention. Creating a Facebook ad is simple, yet the beauty of it is that Facebook also allows for more advanced targeted advertising if you know how to take advantage of what the platform has to offer. Talk to Multi IT's specialists on 011 435 0450 today; they'll be happy to share a few pointers on how to help you achieve optimal results from your campaigns.
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Tue, 20 Mar 2018/

MS redesigns Office 365 web app launcher

Microsoft is improving the way Office 365 users access their apps and files and collaborate with colleagues. With Office 365’s redesigned web app launcher, users get quicker access to the tools they use the most and useful snapshots of their recent activities. Learn how it can make you work more efficiently. Key changes to the Office 365 main page The newly added “Recommended” section displays activities -- comments, edits, and @ mentions -- on recently opened files. This gives users an overview of changes to recent documents. Underneath the “Recommended” section is the “Recent” document column, which shows the most recent activities, while “Places” displays the SharePoint sites you frequently visit and the OneDrive folders you’ve recently accessed. Being able to see the edits, shares, and comments on your documents makes collaboration more transparent among users within an organization, and these new upgrades make that possible. What’s more, you can now search among online documents, web apps, SharePoint sites, and contacts within Office.com without having to open individual apps. For example, when searching for a document whose file name you don’t know, you can type in the name of the author and the results will show you the author’s profile and other relevant files and activities. Web app launcher enhancements One of the biggest improvements to Office.com, however, is how apps are displayed in the app launcher. The main window of the new web app launcher has been redesigned to highlight the most frequently used apps. It will still show all the apps within your Office 365 subscription, but you can pin your most used apps or display all items in the main bar, which makes opening and switching between apps a lot easier. You can also return to the main page with a single click of the Office 365 button from the App Launcher -- no need to minimize or close each app. Office 365 Gallery Users aren't always aware of every application included in their subscription, which is what the Office 365 Gallery is for. Its main function is to provide users with personalised suggestions of applications -- and their descriptions -- which may be useful to their active tasks. These suggestions include links to mobile and desktop-based versions of the applications they recommend, and resources for learning more about them. To access the Gallery, click “Explore your applications” from the Office.com main page. Each of the changes in the new and improved Office 365 are aimed at simplifying and personalising business users’ experiences, and we recommend exploring the tools available to you. Call Multi IT on 011 435 0450 to know more about Office 365’s productivity-enhancing applications and features.
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Thu, 22 Mar 2018/

Power considerations for computers

Considering that computers won’t be able to run without one, it’s a shame that power supply units (PSU) rarely get as much attention as RAM or graphics cards. When it’s time to install a new workstation, business owners do not fully understand all the variables that go into choosing the correct PSU, and often select a product that is inefficient and more expensive than what was expected. To avoid this, we’ve listed some power supply considerations. Higher isn’t always better Many users assume the higher the total wattage, the better the performance of the PSU. While enormous 1800W PSUs are useful for running multiple drives and graphics-intensive applications, they’re unnecessary and often cost you an arm and a leg. Most computers don’t run at full capacity all the time. In fact, if your computer has mid-level graphics cards, processors, and RAM, 600W is more than enough. To find out exactly how much you need, online PSU calculators will give you a rough estimate of your daily power consumption. Once you’ve calculated how much wattage you need, you’ll ideally want a PSU that has a slightly higher total wattage limit to provide some headroom in case you want to install additional components later. Pay attention to efficiency ratings Highly efficient PSUs tend to have more effective components, consume less energy, and produce less heat, which saves you from huge monthly energy and cooling bills. The best way to determine whether your PSU is efficient is to look for ones with “80 Plus” certifications. This certification means that a unit is at least 80% efficient, and loses approximately 20% as heat. Note that higher efficiency ratings equal higher prices, so be sure to weigh the potential energy and cooling savings against the upfront cost of the PSU. Consider larger PSUs Although they can be quite cumbersome, larger PSUs are more reliable than lightweight models. Large PSUs are equipped with more advanced internal components and better cooling management. Fans are larger too, which means they can move more air, make less noise, and keep your workstation cool. Choose your cables wisely When it comes to cabling, you have three options: hard-wired cabling, partially modular cabling, or fully modular cabling. Hard-wired cables are attached directly to the PSU box. While this setup is cheaper than the other two cabling options, the number of plugs are limited and not suited for customization. Fully modular cabling means all PSU cables are removable, making installation and cabling management easy. These PSU models, however, tend to be much more expensive than other types of cabling. Partially modular cabling takes the best of both worlds, providing necessary cables for the PSU while giving room for other components at a moderate price. Research the manufacturer Ideally, your PSU should be provided by a reliable manufacturer that offers reasonable warranties and comprehensive support. Most people tend to opt for Corsair, Seasonic, and Antec PSUs, but you should still take time to research the products. Look for customer reviews about the specific make and model of your PSU. If that’s not possible, get a hardware technician’s expert opinion. Choosing the right hardware can be extremely difficult, especially if you don’t have the technical know how. So if you need more guidance about all things related to hardware, call Multi IT on 011 435 0450 today. We’re more than happy to answer any of your questions.
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Fri, 23 Mar 2018/

Here comes Firefox Quantum

Google Chrome wasn’t always the browser of choice for internet users. Before 2008, people turned to Safari, Opera, and even Internet Explorer. But all of that changed with the arrival of Firefox, the reigning champ of its time. And now, we think it deserves your attention once again. What is it? Firefox Quantum, AKA Firefox 57, is Mozilla’s newest and fastest web browser, a culmination of years of Mozilla engineer’s hard work if you will. What has changed? Most of the updates in Firefox Quantum comes from Mozilla’s experimental web browser layout engine called Servo. It has been the testing platform for all of Firefox’s new features, including a new programming language called Rust that Mozilla had developed. Rust is important because it allows Firefox Quantum to take full advantage of multiple CPU cores, a functionality that no previous versions of Firefox have. This gives the web browser a substantial speed boost. It also means that Firefox now uses 30% less RAM, possibly even less than Chrome. Apart from speed, Firefox Quantum comes with a simple, streamlined interface that can be customized based on your preferences. Mozilla has also made sure that the web browser’s display has clearer definitions on high-DPI screens and work better on laptops with touchscreens. Firefox Quantum still comes with Pocket, a feature which lets you save articles, videos, pages, and other files to an easily accessible folder. It also has screenshot functionality and a reading mode that hides anything other than the page’s contents to remove any distractions. All in all, Firefox Quantum seems to have tackled all the gripes that led many users to Chrome: speed and resource usage. The final version is scheduled to launch on November 14th, 2017. Until then, you can test its features in the current beta or developer release. And as always, if you have any questions or would love to know more about how the web might benefit your business, just give Multi IT a call on 011 435 0450.
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Mon, 26 Mar 2018/

Simple tricks to boost your productivity

When you spend more than eight hours a day staring at a computer screen, it can be easy to lose focus on important tasks. While your device gives you access to some of the most useful applications, an ever-growing number of distractions are vying for your attention. Here are a few tricks for boosting your productivity levels. Monitor productivity levels Start by tracking how much work you complete on an average day. Google Chrome Extensions like RescueTime record your most frequently visited sites, and track how much time you spend away from your computer. Running the app will provide you with a productivity rating and a detailed log of how you spend an average day. If you find out you’re wasting a huge portion of your time on social networking, you’re more likely to make conscious adjustments on how you manage your time. Get rid of clutter Another way to increase output is by deleting old files, uninstalling unused programs, and organizing documents into appropriately labeled folders. This makes your work easier to find and improves your computer’s performance. As for the clutter in your email inbox, Gmail and Outlook both have features that filter out unimportant messages. Simply enable Priority Inbox on Gmail or Clutter on Outlook to get a clean, spam-free inbox. Block time-wasting sites Visiting non-work-related websites is a surefire way to hinder productivity. A quick, five-minute break to check your Facebook feed or watch a YouTube clip may not seem like much, but a few of those per day add up to a lot of time. If you and your employees have trouble staying away from sites like Facebook, Instagram and Twitter, it’s a good idea to block access to them using URL filters. Of course, if you want your employees to take occasional breaks during the day, you could use apps like StayFocusd or Strict Workflow. These allow you to set a limit on how long and how many times users can visit non-work-related sites. Stay on track with to-do lists To-do lists help you break down large projects into manageable, bite-sized tasks. And perhaps the most satisfying aspect is crossing things off the list, giving you and your employees a sense of accomplishment and total visibility of your progress. There are wide variety of digital to-do lists available today like Google Tasks or Trello. These platforms allow you to set deadlines for small tasks and write clear instructions for each item on the list. What’s more, they’re incredibly easy to use and are great for keeping track of your workflow. Use keyboard shortcuts Last but not least, mastering keyboard shortcuts will make it easier to perform simple functions than if you're stuck looking for them in the toolbar. There are more than a hundred useful shortcuts, but some that you should always keep in mind are: Ctrl + C, Ctrl + V, Ctrl + X - to copy, paste, and cut selected items Ctrl + Z - to undo changes Ctrl + T - to open a new tab on your web browser Alt + Tab - to switch between open windows Alt + F4 - to close the program For many more like these, take a look at Windows’ list of advanced shortcuts. These are just some of the tips every user should know to stay productive. If you need more ideas on how to get more out of your technology, call Multi IT today on 011 435 0450. We provide enterprise-level tools and advice that will make your life a lot easier.
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