Home
About
Contact Us

Home>blog
Thu, 07 Jun 2018/

Improve Business Productivity with Cortana

As an entrepreneur, you understand how essential time is. There is always a need to come up with new processes or search for new technology to keep your office organized. If you use Windows 10, you already have an underutilized tool right in front of you. To take advantage of Cortana, you should enable it on your desktop first. The process is easy: Just press the Windows Key, type "cortana" and click on "Cortana settings.” From there, you can change whether it responds to your voice or get activated by a keyboard shortcut, and you can set other personal preferences. Voice Reminders, Notes and Alarms As soon as you enable “Hey, Cortana” on all your gadgets, you can begin using it to dictate notes, set alarms, and create reminders. Thanks to advancements in AI, Cortana should be able to recognize most natural-language requests, like "Wake me up at 9am tomorrow," or "Remind me to pick up my dry cleaning tomorrow." Meanwhile, you can use it as a voice recorder during meetings instead of writing down notes. Just say, "Hey Cortana, make a new note in OneNote," and whatever is recorded will automatically be saved to OneNote! AI-Scheduled Meetings With Microsoft's new Calendar.help feature, you can issue commands to a group email chain by saying things like, "Hey Cortana, can you help us book a 30-minute call next week?" Calendar.help will work with Cortana to contact each attendee individually, find out what times they are available, and pick the best option for the group. You would only need to email the details, including duration, agenda and location, before you cc Cortana and forward it to the people involved. At that point, Cortana will send invites and handle all email exchanges. For now the project is still in preview/beta, so you will need to sign up. Quick Conversions and Calculations There are times when you need to make some calculations, but Googling or using your phone's calculator just takes too much time. Cortana can answer complicated math problems, even if they are stated in plain language. What's more, Cortana is able to convert temperature, time zone, weight, and volume. Cortana will not only improve your business processes, but also help create a more relaxed workplace. And when employees are less stressed, everyone experiences more rewarding workdays. We’re experts in traditional office IT, but we're also pretty savvy with exciting new tools like Cortana. Send Multi IT a message today by visiting our website: www.multi.co.za or call us on 011 435 0450, to learn more tips on improving productivity in your workplace.
VIEW MORE
Wed, 06 Jun 2018/

What Is Single Sign-On and Who Is It For?

Statistics show that the average enterprise uses more than 90 cloud services. Even if small businesses use less than half that number, securely managing account logins is still a huge problem for users and administrators. Single Sign-On (SSO) is an excellent solution to this issue, so let’s dive into how it works. What is SSO? Single Sign-On solutions allow you to create one username and one password that thousands of websites will recognize. If you’ve ever clicked ‘Login with Google’ on a non-Google website, you’ve already enjoyed the benefits of SSO. It’s faster, simpler, and more secure. Now, small businesses can accomplish the same level of efficiency between their employees and cloud platforms. Instead of asking everyone in the office to track separate accounts for Office 365, Slack, Quickbooks, and whatever other cloud applications your company relies on, you can give them one set of credentials and manage what they have access to remotely. Employees come to work, enter their ACME Inc. username and password, and they’re set for the day. Why is SSO more secure? There are a number of ways to set up a small-business SSO solution, but most of them focus on removing login information from your servers or network storage. Usually, you’ll provide your employees’ logins to an SSO provider (sometimes referred to as an Identity-as-a-Service provider) and each employee will receive a single login paired with a secondary authentication -- like a fingerprint or an SMS to a personal device. Each time one of your employees visits a cloud platform, such as Office 365, the SSO provider will verify the user’s identity and the security of the connection. If anything looks amiss, your IT provider will be notified. Should your network or any of its devices be compromised, hackers would find nothing but logins to your SSO accounts, which are meaningless without fingerprints or mobile devices. How to get started with SSO The first step when setting up a Single Sign-On solution is making sure you have a healthy and responsive IT support system in place. You need a team that is constantly available to review suspicious alerts and troubleshoot employee issues. If you don’t currently have that capacity, contact Multi IT today on 011 435 0450 and we’ll help you out!
VIEW MORE
Tue, 05 Jun 2018/

Microsoft updates Office 365 apps for Apple

Microsoft recently updated Office 365 for iOS and Mac to enhance user experience. Office apps are now better integrated into the Apple ecosystem, which means iPhone, iPad, and Mac users can expect a more seamless experience when creating, accessing, or storing Office documents. Co-authoring in Word, Excel, PowerPoint Apple users can now co-edit documents in Word, Excel, PowerPoint, and Outlook. This new feature for Apple products allows several users to work, edit, or view changes in a document at once, whether from a PC, Mac, or mobile device. This feature also allows co-authors to track and identify other users who are making changes in real time. Autosave documents in the cloud The latest updates also come with an autosave feature for Apple users. This functionality not only automatically saves files, but also lets users view and restore previous versions of their content, similar to the autosave function in Google Docs, Sheets, and Slides. OneDrive support for iOS’s Files app iOS’s Files app, which was introduced in the iOS 11 update, made searching and organizing documents more convenient for iPhone and iPad users. However, it’s only now that Microsoft has integrated its own cloud storage platform with the Apple app. OneDrive for iOS now supports the Files app, which means users can access and edit all their files in OneDrive or Sharepoint, and easily classify them via a new tagging feature. File type preview enhancements The improved list view in OneDrive for iOS makes viewing file names and relevant details and sorting files much easier. This view option includes thumbnails on file previews and support for 130 file types that can be opened, viewed, or shared within OneDrive. Drag-and-drop functionality A drag-and-drop capability is nothing new in iOS, but it was previously limited to moving around files from non-Office sources and apps. With the latest update, Apple users can drag and drop files from various sources that now includes OneDrive, Office, and other Microsoft sources. This capability saves users’ time when adding photos, graphs, and other files into documents or presentations on their iPad, iPhone or Mac. Better search function in Outlook Microsoft has also improved searching in Outlook for iOS because the search function now has its own tab in the navigation bar. The search feature is now more intuitive; tapping on the tab gives you instant access to top contacts, upcoming travel itineraries and deliveries, and recently accessed attachments. These recent updates to Microsoft’s productivity tools aim to make users’ life much easier regardless of the device they use. But there’s way more Office 365 apps and programs to help you work more efficiently, and we have Microsoft consultants who can help you maximize all of them. Just give Multi IT a call on 011 435 0450.
VIEW MORE
Mon, 04 Jun 2018/

Facebook makes space for more relevant posts

Social media has proven to be very influential in shaping people’s lives, affecting everything from one’s mental health to people’s views on certain political parties. To limit this, Facebook has made a decision to limit the posts from business accounts on your News Feed to make room for more meaningful posts shared by your friends and families. Potential outcome for Facebook One of the main sources of revenue for the social media giant is from its advertising program. But with the changes set to take place, there’s a high possibility that users will spend less time on its platform. This would mean comparatively less effective advertising than before, thus fewer advertisement signups from businesses. While they do admit this move may potentially hurt profitability, Facebook hopes this change will improve user experience, which in the long-run may translate into higher profits. Reason for News Feed change Users enjoy learning about what’s happening in their social circles. Whether what's shared is as mundane as what someone recently baked, or as momentous as a wedding, every day millions of users like and comment about each other's lives. For this reason, Facebook has decided to spotlight images and videos that are more meaningful to people on a personal level. Such posts have greater power to deepen human bonds. Weighing the pros and cons of the News Feed change However, research has found that constant use of Facebook can cause people to feel alienated and inadequate, reducing people’s overall well-being in the long run. According to the American Academy of Pediatrics, teenagers are especially liable to “Facebook depression,” as they constantly compare themselves with their peers. On the other hand, several researchers believe that an individual’s personality has a greater impact on the type of response he or she will have. If you feel your life is very fulfilling, seeing your friend or family member having fun would make you happy. By contrast, if you’re unhappy or feeling insecure with life, seeing other people’s happier moments will depress you even more. Effectiveness of change It’s still too early to tell whether this move will change society for the better and, at the same time, salvage Facebook’s reputation of being a platform that helps people connect with each other. Only time will tell. Besides Facebook, there are other online channels that can improve your business reputation. If you’re interested in building a stronger web presence, contact Multi IT today on 011 435 0450 and we’ll help you get started.
VIEW MORE
Thu, 31 May 2018/

5 things to do to your new laptop

Getting a new laptop can be very exciting. It guarantees a more seamless user experience with faster speed, more memory, and better battery life. But it’s all for naught if you don’t take certain preventive steps before using your new machine. Discover five things you should do before you start exploring your new toy. 1. Update your laptop’s operating system One of the first things you should do before using your laptop is upgrade its operating system. Assuming you did not purchase the laptop right when it was released, your laptop will still be running an older operating system. With important patches and fixes released in each new update, it is recommended that you install the latest one to ensure your laptop is free of any vulnerabilities. 2. Remove bloatware Opening your laptop for the first time, you might notice that there are already several preloaded software in the system -- some of which you will probably never use. These are known as bloatware. These apps take up a lot of your valuable drive space, so consider getting rid of them. The easiest way to do this is by downloading a bulk uninstaller, which allows you to check all the bloatware apps you don't want and remove them in one fell swoop. 3. Install protection software It’s no secret that the world we live in is unsafe. And with so much confidential information nowadays becoming digitalized, it is necessary to protect yourself against losing important data from your computer. The solution to this is very simple. By installing antivirus software that can automatically -- or manually -- scan your computer at a scheduled time, potential attacks can be thwarted before they become more serious. Not only is your laptop’s data vulnerable to cyberattacks, there is always a chance your laptop can get lost or stolen. While there are preventive steps you can take -- such as being mindful while using your laptop in public places -- another solution would be to install anti-theft software. Security features such as “Find My Device” for Windows 10 and “Prey” for other operating systems can help you locate your device if it’s ever stolen or misplaced. 4. Optimize your power settings One of the most frequent problems that laptop users have is that their batteries run out of juice too fast. However, you can actually extend the battery life by making a few tweaks to your power settings. Reduce your display brightness, but not so much that it causes eye and mental fatigue Use the Sleep or Hibernate mode for your operating system 5. Set up a backup plan Imagine spending months working on an important project and suddenly finding it nonexistent the next day just because your laptop crashed. Deadlines will be missed. Profit margins will decrease. Customers will leave unhappy. And if worse comes to worst, you’ll be out of business. Why add more unnecessary stress if you can prevent it from happening in the first place? By setting up an automatic backup system, you can regularly save all your important files; that way, you’d still have access to the data anytime were anything to happen to the original file. You can also store all your important documents in the cloud, which ensures access whenever you need, even if your laptop crashed or got stolen. Getting a new laptop can be fun, but the joy might be short-lived if you don’t set up any preventive measures from the start. Call Multi IT on 011 435 0450 for information on how we can help you secure your company’s laptop today.
VIEW MORE
Wed, 30 May 2018/

Fighting ransomware with virtualization

Ransomware takes your data hostage and demands a payment for its recovery. While it may seem like there’s no other choice but to pay the ransom, you should never give in to the hacker’s demands. Before the next wave of ransomware comes around, it’s important to protect your business with virtual disaster recovery solutions. Virtual DR Virtual DR solutions allow you to create point-in-time copies, or “snapshots,” of operating systems, data, and virtual machines as they appear at a given point in time. These snapshots can then be loaded onto any workstation with everything still intact. In the event of a ransomware attack, administrators can essentially roll back the system to a point before the malware hit. What’s great about point-in-time copy features is that they are automated. Just schedule the snapshots, and your virtual DR software will do the rest. And although virtual DR solutions vary, most of them have the capacity to store thousands of point-in-time copies, giving you plenty of restore points to choose from. Why virtual DR trumps traditional DR Traditional DR methods don’t have these features. Even though most computer operating systems have a system restore functionality, modern ransomware strains are designed to disable them. On the other hand, virtual DR software isolates point-in-time copies and restore functionality from virtual machines, which means they can’t be affected if one virtual machine was compromised with ransomware. Another reason why traditional DR is not a great option is because there is a lot of manual labor involved. You have to copy all your data into a backup drive, reinstall applications, and reconfigure hardware. By the time you’ve recovered from the ransomware attack, the financial and reputational damage caused by downtime will have taken its toll on your business. When recovering your system, you want as little hassle as possible. With virtual DR, you can load a clean, ransomware-free snapshot onto your system in less than 30 minutes. However, implementing virtual DR to fight ransomware can be complex, especially if you don’t have much IT expertise. But if you partner with us, this won’t be a problem! Call Multi IT today on 011 435 0450 to get robust solutions that guarantee business continuity.
VIEW MORE