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Tue, 20 Nov 2018/

The lowdown on cloud security

If you’re thinking of transitioning your business to the cloud, consider the security of the platform. While providers would like us to believe that the friendly, fluffy cloud image used to market the service means it is automatically secure, the reality is far different. Just ask one of the nearly seven million Dropbox users who had their accounts hacked. This is not meant to scare you, but to make you aware that cloud security needs to be taken seriously especially if you’re a business owner. To help you make a smooth and safe transition, we’ve put together a list of precautionary measures you can take to ensure cloud security. Ask your IT provider what cloud security policies they have in place This is probably the single most important security measure you can take. Find a trusted IT provider and have a candid conversation with them about their cloud security policies. Ask where the physical cloud servers are located When you have “the conversation,” don’t forget to ask about this. Believe it or not, some cloud servers may not even be located in your own country. Wherever they are, it’s wise to make sure they’re located in a safe data center with proper security afforded to them. Create unique usernames and passwords Your login credentials represent one of the cloud’s main security vulnerabilities. Think of a better password than “12345” or “football.” Use industry standard encryption and authentication protocols IPsec (Internet Protocol Security) is a reliable technology choice. Encrypt data before it’s uploaded to the cloud Encryption is a must, and can be done by you or your cloud service provider. Should hackers manage to access your data, they’ll find it useless because they can’t make heads or tails of it. When it comes to trusting the security protocol of a cloud service provider, transparency is key. They should take security seriously, be able to explain their security policies clearly, and be willing to answer any questions. If they can’t do one of these, that’s a red flag telling you to find another vendor. Are you ready to talk cloud security and transition your business into the cloud? Call Multi IT today on 011 435 0450. We’re happy to answer all your questions.
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Fri, 23 Nov 2018/

How to protect your Office 365 data

Office 365 is a complete cloud solution that allows you to store thousands of files and collaborate on them, too. In addition to its productivity features, the service comes with security and compliance solutions that will help businesses avoid the crushing financial and legal repercussions of data loss. However, even with its comprehensive security tools, the service has some data security risks that need to be addressed. The following tips will keep your business data private and secure. Take advantage of policy alerts Establishing policy notifications in Office 365’s Compliance Center can help you meet your company’s data security obligations. For instance, policy tips can warn employees about sending confidential information anytime they’re about to send messages to contacts who aren’t listed in the company network. These preemptive warnings can prevent data leaks and also educate users on safer data sharing practices. Secure mobile devices Since personal smartphones and tablets are often used to access work email, calendar, contacts, and documents, securing them should be a critical part of protecting your organization’s data. Installing mobile device management features for Office 365 enables you to manage security policies and access permissions/restrictions, and remotely wipe sensitive data from mobile devices if they’re lost or stolen. Use multi-factor authentication Don’t rely on a single password to safeguard your Office 365 accounts. To reduce the risk of account hijacking, you must enable multi-factor authentication. This feature makes it difficult for hackers to access your account since they not only have to guess user passwords, but also provide a second authentication factor like a temporary SMS code. Apply session timeouts Many employees usually forget to log out of their Office 365 accounts and keep their computers or mobile devices unlocked. This could give unauthorized users unfettered access to company accounts, allowing them to steal sensitive data. By applying session timeouts to Office 365, email accounts, and internal networks, the system will automatically log users out after 10 minutes, preventing hackers from opening company workstations and accessing private information. Avoid public calendar sharing Office 365’s calendar sharing features allow employees to share and sync their schedules with their colleagues. However, publicly sharing this information is a bad idea because it helps attackers understand how your company works, determine who’s away, and identify vulnerable users. For instance, if security administrators are publicly listed as “Away on vacation,” an attacker may see this as an opportunity to unleash malware on unattended computers. Employ role-based access controls Another Office 365 feature that will limit the flow of sensitive data across your company is access management. This lets you determine which user (or users) have access to specific files in your company. For example, front-of-house staff won’t be able to read or edit executive-level documents, minimizing data leaks. Encrypt emails Encrypting classified information is your last line of defense to secure your data. If hackers intercept your emails, encryption tools will make files unreadable to unauthorized recipients. This is a must-have for Office 365, where files and emails are shared on a regular basis. While Office 365 offers users the ability to share data and collaborate, you must be aware of potential data security risks at all times. When you work with us, we will make sure your business keeps up with ever-changing data security and compliance obligations. If you need help securing Office 365, we can assist you, too! Contact Multi IT today on 011 435 0450 for details.
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Tue, 26 Mar 2019/

The Cloud Could Be Your Best Recruiting Tool

The workforce has changed. In 2016, Millennials (born 1981-1996) passed Gen-Xers (1965-1980) and Baby Boomers (1946-1964) to become the largest generation in the U.S. labor force with 56 million Millennials working or looking for work, according to the Pew Research Center. Employers hoping to attract Millennials to their organizations need to be aware that the Millennial employee is much different than their older counterparts. Having grown up with technology, Millennials multitask and collaborate like no other generation before. They are diverse, optimistic and the most educated workers in history. Born in the era of fast-developing technology along with the births of the PC and Mac, our Millennial workers have always had the internet and social media. As socially conscious team players, they seek out careers that are socially fulfilling, achievement-oriented and provide flexible work schedules. How Technology Leads to Employee Satisfaction Your company’s ability to attract the best and brightest employees – especially Millennials – is greatly increased by having current technology in place along with flexible schedules. Up-to-date technology Older PCs operating with Windows XP and Office 2003 are obsolete. Support for both XP and Office 2003 officially ended in 2014. If your business still runs on this operating system and software, tech-savvy job candidates may not be interested in working for you, not to mention that your business is at greater risk of cyberattacks when running outdated and unsupported computing resources. Today’s employees are accustomed to fast processors, sharp graphics, and interactive integrated software. They may become worn down and frustrated with slow computers and ongoing compatibility issues, leading to their departure from your organization. Work from anywhere Allowing your employees flexibility, such as working from home or modifying the traditional 8-to-5 schedule, leads to happier, more productive employees. Cloud computing provides businesses with the best opportunity to adopt flexible work parameters for employees. Shifting even a few software applications like Microsoft Office and other line of business applications to a cloud environment frees up your staff to work from anywhere. Staff can easily collaborate and still securely access the current information they need to do their job with cloud-based solutions. Cloud computing also empowers mobile staff members to accomplish more in the field without having to backtrack to the office. Your staff members are most likely already using cloud apps on their smartphones and are accustomed to cloud-based environments. Your team already recognizes the benefits of even the simplest cloud conversion, i.e., Office 365, and will embrace the cloud’s ease of use and flexibility. Cloud provides another benefit your staff will appreciate: you’re never out of date. Working with cloud applications means you always have the most current features and tools, which almost always means increased productivity, effectiveness, and collaboration capabilities. Free cloud software like Google apps and Dropbox are not always secure so make sure you take advantage of the cloud’s more secure options. Multi IT can educate and recommend affordable and secure cloud applications to keep your files safe and give your employees the mobile, advanced technology they desire. Give Multi IT a call on 011 435 0450, we’ll assess your tech needs.
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Tue, 22 Jan 2019/

How thin and zero clients can reduce IT costs

It’s no secret that cutting costs is one way to increase profit. When it comes to tech, most businesses do this by bringing their operations to the cloud, hiring pay-as-you-go service providers, and uninstalling unnecessary software. Another way to reduce costs is by swapping bulky desktops for thin or zero clients. What are thin and zero clients? Thin clients are stripped-down computers with minimum processing power and memory. They rely on a basic operating system and a network connection to access a more powerful system where almost all computing processes take place. Zero clients work the same way. The only difference is that there’s no local storage or operating system installed on the device; all the software, storage, and processing power sits on a server until you need it. This setup makes it ideal for cutting costs. Reduced hardware costs When it comes to upfront costs, thin and zero clients are the obvious choice. Conventional desktops start at $300 per user, while thin clients can go as low as $90 per user. And since they have no hard drive or other moving parts, lean devices tend to be more durable and have a longer lifespan than their traditional counterparts. Simplified IT management Another benefit of thin clients is that they can be managed from a server. Suppose a new software update was released. Instead of manually downloading the patch on each computer, you can simply install the update on your server and roll it out to all thin clients. Apart from upgrades, you can make backups, security configurations, and application deployments in the data center. This quickens setup, reduces downtime, and increases employee productivity. Minimized security risks Thin clients also help you prevent costly malware attacks and data breach incidents. Your employees and poorly managed endpoints are the biggest vulnerabilities with traditional desktops. Thin and zero clients reduce these problems by limiting direct access to the operating system. This keeps employees from copying sensitive data to removable media and installing software, malicious or otherwise. If your thin client is damaged or corrupted, you don’t have to worry about your data, as it’s originally stored in an impenetrable server. Decreased energy consumption Because processing is done locally, traditional desktops generate a lot of heat and require more power, which results in huge power and cooling bills at the end of the month. By contrast, thin and zero clients consume only 4 to 6.5 watts of power, almost 1/50th of thick client requirements. What’s more, they require little to no cooling, allowing you to enjoy significant cost savings. When looking for cost-cutting solutions, thin and zero clients should never be overlooked. The reduced hardware costs, power bills, and security risks are just too good to pass up. But if you’re still unsure about this technology, give Multi IT a call on 011 435 0450. We’ll assess your tech needs and determine whether or not thin or zero clients can help you succeed.
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Mon, 21 Jan 2019/

Make Google Chrome faster with these easy steps

As one of the fastest browsers in the market, Google Chrome is the perfect match for quick-paced internet users of the 21st century. But like any technology that stores information, Chrome’s performance can slow down and frustrate its users. It can also affect their productivity and lower their motivation. If you’re using Chrome and finding it sluggish, don’t fret. Simply follow these troubleshooting methods to improve your browser’s speed again. Clear your browsing data Chrome stores a cached copy of a website you visit, so it can load the page faster when you visit it again. It also keeps a database of your browsing history and cookies for the same purpose. As you visit more and more websites, these pieces of data accumulate in Chrome and can slow the browser down. Thankfully, the solution to this is easy: clear your cache. To do this, simply access your browsing history by entering chrome://history on your address bar. From the left panel, select Clear browsing data. Choose which data will be deleted by clicking on the checkboxes of all items you want to delete, like cached images or cookies. You can also select the time range that will be affected by the deletion. You can delete your history for the past hour, the last 24 hours, the last 7 days, the last 4 weeks, or from the beginning of time. Once you’ve selected the files you want to delete and their corresponding time range, click Clear data. Disable extensions Extensions are downloadable programs from the Chrome Web Store that you can add to your browser to give it more functionality and a personalized touch. For example, you can add an extension that blocks ads, one that shortens URLs, or one that shows you your most important tasks of the day. While these extensions are useful, they can slow Chrome down when there are too many installed at once. Most extensions will show on Chrome’s address bar, and you can quickly uninstall them by right-clicking on their icons and selecting Remove from Chrome. You can also manage all extensions by typing chrome://extensions on your browser and hitting Enter. From there, you’ll find a list of all the extensions you have (even those you don’t remember installing). Simply scroll through the list and click Remove to delete the extensions you don’t need. Remove ads and malware Sometimes, Chrome slows down because of malware or adware extensions. Extra toolbars, recurring pop-up ads, and web pages redirecting to other addresses are clear indications of these. Google once had a downloadable app developed for Chrome that scans and removes unwanted programs called the Clean Up Tool. In 2018, Google discontinued that app and made malware scanning even easier. Just go to chrome://settings/cleanup on your browser, and click on Find to find and remove harmful software on your computer. A top-performing web browser benefits your business in many ways, including upping employees’ productivity and speeding up communication processes. It’s therefore critical that yours is fast and reliable. If your web browser is performing poorly or takes forever to load a page, don’t hesitate to get in touch with Multi IT on 011 435 0450 so we can identify and fix the problem right away.
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Fri, 18 Jan 2019/

Productivity-boosting tips for PC users

We all want to become more productive. Business gurus always emphasize the importance of time management and taking breaks to avoid burnout. But aside from motivating yourself to work more efficiently, there are plenty of tools that increase your daily output. If you use a computer all day, check out these productivity-boosting tips. Monitor productivity levels Start by tracking how much work you complete on an average day. There are useful apps for this such as Google Chrome Extensions like RescueTime, which record your most frequently visited sites and track how much time you spend away from your computer. Running the app will provide you with a productivity rating and a detailed log of how you spend your time at work. If you discover you’re wasting a huge portion of your time on social networking and other productivity killers, you’re more likely to make conscious adjustments on how you manage your time. Get rid of clutter You can also decrease distractions and increasing output by deleting old files, uninstalling unused programs, and organizing documents into appropriately labeled folders. This makes files easier to find and improves your computer’s performance. As for the clutter in your email inbox, Gmail and Outlook both have features that filter out unimportant messages. Simply enable Priority Inbox on Gmail or Clutter on Outlook to get a clean, spam-free inbox. Block time-wasting sites Visiting non-work-related websites hinders productivity. A quick five-minute break to check your Facebook feed may not seem like much, but a few of those per day add up to a lot of time. If you and your employees have trouble staying away from social media sites like Facebook, Instagram, and Twitter, it’s a good idea to block access to them using URL filters. Alternatively, you can use apps like StayFocusd or Strict Workflow. These allow you to set a limit on how long and how many times users can visit non-work-related sites. Stay on track with to-do lists To-do lists help you break down large projects into manageable, bite-sized tasks. Crossing things off the list is surprisingly satisfying since it gives you and your employees a sense of accomplishment and total visibility of your progress. You can choose from a wide variety of digital to-do lists like Google Tasks or Trello. These platforms allow you to set deadlines for small tasks and write clear instructions for each. What’s more, they’re incredibly easy to use and are great for keeping track of your workflow. Use keyboard shortcuts Mastering keyboard shortcuts will make it easier to perform simple functions. There are more than a hundred useful shortcuts, but some that you should always keep in mind are: Ctrl + C, Ctrl + V, Ctrl + X – to copy, paste, and cut selected items Ctrl + Z – to undo changes Ctrl + T – to open a new tab on your web browser Alt + Tab – to switch between open windows Alt + F4 – to close the program For many more like these, take a look at this list of advanced shortcuts for Windows. In this digital age of short attention spans, focus is key to achieving business success. Drop Multi IT a line today on 011 435 0450 if you’d like to know more about how tech can induce focus and improve overall productivity.
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