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Wed, 13 Nov 2019/

Work Smarter in Outlook with these tips

People are constantly searching for an easier way to keep their email inboxes in order, customize their email signatures, and improve group communications. The good news is that Microsoft Outlook has these features built in, you just need to know where to look. Clean Up your inbox No matter how meticulously organized your Outlook inbox is, there’s always room for improvement. For a little computer-assisted help, try the ‘Clean Up’ feature. From your Inbox, click the Home tab and choose from Outlook’s three Clean Up options: Clean Up Conversation – Reviews an email thread or a conversation and deletes redundant text.Clean Up Folder – Reviews conversations in a selected folder and deletes redundant messages.Clean Up Folder & Subfolders – Reviews all messages in a selected folder and any subfolders, and deletes redundant messages in all of them. Ignore (unnecessary) conversations An overstuffed inbox is often caused by group conversations that aren’t relevant to you. The Ignore button helps you organize your inbox and focus on relevant emails. Select a message, then click Home > Ignore > Ignore Conversation. You can also do this by opening a message in a new window and clicking Ignore under the Delete function. To recover an ignored message, go to the Deleted Items folder, and click Ignore > Stop Ignoring Conversation. Send links instead of a file copy Help your colleagues save storage space by sending a link to a cloud version of a file instead of the file itself. This is particularly useful when sending massive files. You can also set permissions to allow recipients to edit and collaborate on linked files in real time. Upload the file you wish to send on OneDrive and send it to your recipients. From the message box, click Attach File > Browse web locations > OneDrive. Improve meetings with Skype and OneNote Outlook allows you to combine Skype’s HD video and screen-sharing features with OneNote’s organizational and project planning functions. It’s easy: Go to the Meeting tab in Outlook, then click Skype meeting and send the link to the participants. After the meeting has started, select Meeting Notes (under the Meeting tab) and choose whether you want to Take notes on your own or Share notes with the meeting. Tag contacts To get the attention of a specific person in a group email message, use the @Mention function. This works particularly well for emails sent to multiple recipients or if you simply want to convey the urgency of your message. In the email body or meeting request, type the ‘@’ symbol followed by the first and last name of the person you wish to tag (e.g., @firstnamelastname).To search for emails you’re tagged in, select Filter Email from the Home tab and choose Mentioned, then choose Mentioned. These are just a few strategies for getting more out of Microsoft’s email platform. To unlock Outlook’s true potential, you need the support of certified IT professionals. Contact us now to find out more or give us a call on 011 435 0450.
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Fri, 08 Nov 2019/

5 Reasons You Should Adopt More Cloud-Based Applications

Everyone is using some sort of cloud application these days to conduct business - in the office, at home, on the road, and everywhere else service is available for a smart phone or mobile device. The client server software hayday is mostly over as companies are realising they don’t want the responsibility of owning depreciable assets, the capital expense of a refresh every 5 years and the headaches involved with software licensing. And these are mainly financial and administrative concerns. Here are 5 reasons you should adopt more cloud-based applications for your business. Files Are Available From Any Physical LocationNo matter where you happen to be, you'll have access to the files that you need – anytime of day or night. A cloud-based file structure allows you to securely and instantly retrieve and make updates to information from your mobile devices or any computer with secure internet access. This makes it easier for employees to work in a way that best fits their lifestyle while still providing superior service levels.Collaboration Becomes EasierThere are dozens of times each day when a staff member may need to share information with customers or external vendors. While emailing files is no longer considered secure, sharing files in the cloud is a different story. Cloud services provide secure, trusted links that you can feel confident sharing with vendors and partners. Each link can be set to expire at a certain time in the future, or only be available for specific individuals. This helps protect your business information from being shared beyond the intended viewing audience for the files.Add More Structure To Your FoldersOver time, any folder and file naming convention is bound to become less structured. New individuals take over positions and teams shift, and then it can become increasingly difficult to find the files that you need quickly. Making a shift to the cloud provides you with a fresh start where you can introduce new structures and encourage adoption from your organisation.Tightly Control File SecurityA key security requirement is limiting the number of individuals who are able to access specific files and folder locations. Having too many people with access to information can cause all manner of problems, and shared passwords are another primary concern for today's organisations. With cloud-based file structures, you control access by work-group and individual to files and folders, ensuring that staff members and contractors only have access to the information that they need within your organisation.Enjoy The Fruits Of InnovationWith cloud applications, new features and upgrades are regular and bountiful. And they don’t require hardware and operating system upgrades which reduces the time it takes your team to start maximising the productivity benefits. In some instances, cloud versions of client server software are not as feature rich. But don’t worry, large application hosting providers are addressing this problem by offering full featured versions in secure data centres with expensive server infrastructure they lease and manage. Ready to explore adding more cloud applications to your business? Contact us today to start the conversation.
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Wed, 30 Oct 2019/

Every business needs an MSP for cybersecurity

Businesses can no longer afford to relegate cybersecurity to the bottom of the budget, not with cyberattacks targeting any business regardless of size, strict security, and privacy regulations surrounding data. Businesses with a small or limited budget have the advantage of partnering with a managed IT services provider (MSP) for their cybersecurity needs. Why is this need more urgent than ever, and why is an MSP the intelligent business choice? The numbers According to the Ponemon Institute’s 2018 State of Cybersecurity in Small & Medium Size Businesses (SMBs) survey, cyber attacks on SMBs have increased from 61 percent in 2017 to 67 percent in 2018. Only 28 percent of these SMBs evaluated their ability to mitigate threats, vulnerabilities, and attacks as highly effective. 58 percent of SMBs in the study experienced a data breach in the last year. Most SMBs in Ponemon’s research said attacks against their companies had severe financial consequences. For instance, the report cited that many of them spent an average of $1.43 million because of the damage or breach of IT resources, a 33 percent increase from 2017. Disruption to operations also cost an average of $1.56 million, a 25 percent increase from 2017. The attacks So what types of cyberattacks on SMBs were prevalent last 2018? According to the study, the order from most to least common are as follows: phishing/social engineering, web-based attacks, general malware, compromised/stolen devices, denial of services, advanced malware/zero day attacks, SQL injection, malicious insider, cross-site scripting, and categorised attacks. Why managed services? Partnering with MSPs is the most effective way to prevent attacks and protect your business from these malicious threats. They include a full range of proactive IT support that focuses on advanced security, such as around the clock monitoring, data encryption and backup, real-time threat prevention and elimination, network and firewall protection, security awareness training, and more. Not only that, but because managed services are designed to identify and fix weak spots in your IT infrastructure, you’ll optimise the digital backbone of your business processes. You’ll have faster network performance, a business continuity and disaster recovery strategy, as well as minimal downtime. One of the best things about managed services is that you get a dedicated team of IT professionals ready to assist you for any technology problems you may encounter. This is much more effective and budget-friendly than having in-house personnel handling all your IT issues. Being proactive when it comes to cybersecurity is the only way to protect what you’ve worked hard to build. If you’d like to know more about how managed services can benefit your business, just give us a call on 011 435 0450 or contact us and we would be glad to assist.
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Fri, 25 Oct 2019/

Tips to extend laptop battery life

If you want to use your laptop in an airport, a co-working space, or a cafe, the first thing you would look for is a power socket. If you are not lucky enough to find an available outlet, you'll have to depend on your laptop's battery (assuming it still has power after your last charge). The following tips should optimise your laptop's battery so it will last long. Some truths about your laptop battery Batteries in many modern devices are lithium-based — either lithium-ion or lithium-polymer — and users must take note of the following guidelines for proper battery maintenance: Leaving your battery completely drained will damage it.Batteries have limited lifespans. So no matter what you do, yours will age from the very first time you charge it. This is because as time passes, the ions will no longer be able to flow efficiently from the anode to the cathode, thereby reducing the battery’s capacity. What else can degrade your battery Besides being naturally prone to deterioration, your battery can degrade due to higher-than-normal voltages, which happens when you keep your battery fully charged at all times. Even though a modern laptop battery cannot be overcharged, doing so will stress and harm your battery. Both extremely high temperatures (above 70°F) and low temperatures (32–41°F) can also reduce battery capacity and damage its components. The same goes for storing a battery for long periods of time, which can lead to the state of extreme discharge. Another factor is physical damage. Remember that batteries are made up of sensitive materials, and sustaining a shock from a fall or similar  can damage them. How to prolong your battery life Now that you know some facts about your laptop battery, it’s time to learn how to delay its demise: Never leave your battery completely drained.Don’t expose your battery to extremely high or low temperatures.If possible, charge your battery at a lower voltage.If you need to use your laptop for a long period of time while plugged into a power source, it’s better to remove the battery. This is because a plugged-in laptop generates more heat that will damage your battery.When you need to store your battery for a few weeks, you should recharge your battery to 40% and remove it from your laptop for storage. These are just a few tips on extending the life of your hardware. There are many more ways you can maximise your hardware efficiency and extend its longevity. Call our expert IT team now on 011 435 0450 or contact us today to find out more!
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Tue, 15 Oct 2019/

Cloud security: Everything you need to know

Cloud technology is becoming more pervasive every day. A Forbes report found that 77% of enterprises have at least one application or a portion of their enterprise computing infrastructure in the cloud. But somehow, myths about its lack of security remain. Hands-on management Unless you have an over-inflated budget, relying on local copies of data and software means your IT staff is forced to spread themselves across a bevy of different technologies. For example, one or two in-house tech support employees can’t become experts in one service or solution without sacrificing others. If they focus on just cybersecurity, the quality of hardware maintenance and help desk service are going to take a nosedive. However, cloud service providers (CSPs) benefit from economies of scale. CSPs maintain tens, sometimes thousands, of servers and hire technicians who specialize in every subset of cloud technology. Fewer vulnerabilities Cloud security isn’t superior just because more technicians are watching over servers. When all the facets of your business’s IT are in one place, your technology is more susceptible to a slew of cyber incidents. For example, a server sitting on the same network as workstations could be compromised by an employee downloading malware-infested files. And this exposure extends to physical security as well. The more employees you have who aren’t properly trained in cybersecurity, the more likely it is that one of them will leave a server room unlocked or unsecured. CSPs exist solely to provide their clients with cloud services. There are no untrained employees and there are significantly fewer access points to the network. Business continuity with the Cloud The same technology that allows you to access data from anywhere in the world also allows you to erect a wall between your local network and your data backups. Most modern iterations of malware are programmed to aggressively replicate themselves, and the best way to combat this is by storing backups in the cloud. In the cybersecurity world, this is commonly referred to as data redundancy, and nowhere is it as easy to achieve as in the cloud. The cloud doesn’t only keep your data safe from the spread of malware; it also keeps data safe from natural and man-made disasters. When data is stored in the cloud, employees will still have access to it in the event that your local workstations or servers go down. The cloud has come a long way over the years. It’s not just the security that has gotten better; customized software, platforms, and half a dozen other services can be delivered via the cloud. Whatever it is you need, we can secure and manage it for you. Contact Multi IT today or give us a call on 011 435 0450.
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Tue, 08 Oct 2019/

Manage your business better with ERP

From accounting to inventory, small- and medium-sized businesses (SMBs) need various systems to function, and managing them simultaneously is a colossal task. Enterprise resource planning (ERP) software can help you manage these systems efficiently and improve business performance. ERP explained ERP is a program that integrates all your systems into a single database, so if you want to take a look at human resources, accounting, or sales, you only need to access one system instead of three. In practice, this means that everyone, regardless of department, will be able to access the same information. This also means that employees will no longer have to re-enter data onto their department-specific database, because all databases will already have been linked. Deeper insight Simplicity isn’t the only merit of an ERP, however. A single database lets you see all information across every branch of your business and gain actionable insights that enable you to make more informed decisions. Financial reporting, for example, benefits a lot from Enterprise resource planning , since general ledgers, revenue recognition, and tax reporting functionality are built into most Enterprise Resource Planning software solutions. In addition to this, ERP systems come equipped with business intelligence features that provide intuitive analysis into your operations and forecast the growth of your company. This helps you and other executives identify bottlenecks and business opportunities. Better customer service ERP makes better and faster customer service possible. For instance, if a customer asks whether or not an item is still in stock, customer service representatives can easily access the ERP database and provide a quick answer, instead of having to ask the supply manager. Simplified compliance With an ERP, meeting stringent data management regulations is much easier. That’s because the software generally comes with audit functionality, giving you full visibility into your processes. It also provides templates and guidance to help you meet regulations within your industry, such as the Sarbanes-Oxley Act and the International Financial Reporting Standards. Streamlined workflows with ERP ERP streamlines workflows by eliminating redundant and time-consuming tasks through automation. For one, you can set your ERP to instantly reorder materials when stock levels have reached a certain threshold. This ensures that your enterprise won’t have to deal with out-of-stock or overstocking incidents. Moreover, you can even assign workflows that route invoices and reimbursements to the right accountant to make sure tasks are handled quickly and efficiently. Rich integrations One of the most beautiful things about ERP is its integration capabilities: you can integrate it with other services to extend its capabilities. For example, if you need to track customer information and sales figures, you can combine ERP with customer relationship management software or pair it with e-commerce services to streamline web-based purchases. This way, your processes will be seamless and everything you need will be at your fingertips. As your business grows, your business needs change as well. ERP systems can adapt to your ever-changing needs by giving you unparalleled business management solutions. If you need to add further value to your business, Contact Multi IT today or give us a call on 011 435 0450.
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